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HighLevel posted 45 changelog updates in August 2026: 30 new features, 18 improvements and 6 fixes. 1 mention a deprecation, removal or required action. Busiest areas: Automations (9), Calendar (6), SaaS Mode (4).
Our tracking starts Aug 18, 2026, so this covers Aug 18, 2026 onward.
Meta has discontinued the Instagram Explore Feed placement as part of their Marketing API v26 update. This upgrade means 'Instagram Explore' is no longer available as an ad placement in the campaign creation workflow.
We are excited to announce that SaaS Multi-Brands is now live on the Pro plan! Agencies on the $497 Pro Plan can now manage up to two completely distinct brands under a single SaaS account—making it easier than ever to scale into new niches and serve diverse verticals.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
1. Open your Announcement, go to the Audience tab 2. Set Agency-level and Sub-account-level visibility 3. Under Advanced filters, choose a field (e.g. Sub-account, Country, User Role), an operator, and a value 4.
Workflow Settings now has a Sender domain dropdown under Sender details. Pick any verified dedicated domain on the sub-account and every email action in that workflow sends from it, the same way domain selection already works in Email Campaigns.
The test phone number field in the Send SMS action now uses the standard phone input with a country flag picker, the same one you see elsewhere in the app. Type your number the way you dial it and the test sends. The old "please add country codes" hint is gone, and the error text is now just "Invalid phone number".
Creating a certificate can now start with a simple prompt. Certificate AI Beta turns your requirements into a complete, editable certificate design in minutes.
The Date Range setting now has a smarter counting mode across Calendars, Services, and Rentals. A new Count available days only toggle lets businesses ensure their booking window reflects real working days — not calendar days that include weekends or days they're closed.
Protected snapshot assets are now more flexible to work with. You can reuse protected assets freely within your own agency while the original creator's protection remains intact when content is shared outside the agency.
Forms, Surveys, and Quizzes are often used for time-sensitive campaigns like event registrations, flash sales, webinars, contests, and limited-time offers—but until now, they remained available indefinitely unless manually removed or restricted.
We've updated how WhatsApp messaging limits appear in your sub-account to match Meta's new model. Meta moved messaging limits from a per-phone-number basis to a business portfolio (WABA) basis, so all numbers under a portfolio now share one daily limit.
You can now trigger workflows for multiple Company or Custom Object records at once, directly from the list view.
We’ve enhanced Marketplace App Access controls to give agencies more flexibility over which apps their sub-accounts can access, while also addressing gaps in the existing approval system.
We’ve enhanced guest management for calendars, giving businesses more flexibility over the information they collect from guests while improving guest contact data.
The Create WhatsApp Template builder now validates your variable placeholders inline as you type, so you catch mistakes at authoring time instead of finding out after WhatsApp rejects the submission.
When a customer who uses a WhatsApp username messages you, WhatsApp shares only their username, not their phone number.
Chat Widget now integrates with Brand Boards, making it easier to keep every widget consistent with your brand. Your location’s brand colors and fonts are now available directly within the Styles panel.
Chat Widget compliance settings are now more flexible, giving businesses greater control over how legal notices and visitor consent are handled.
You can now offer multiple meeting durations within a single calendar, giving bookers the flexibility to choose the meeting length that works best for them.
💳 Skip the Credit Card on $0 Orders Selling through Forms and Surveys is great—but asking someone for their credit card when the order comes to nothing isn't. We've introduced a new Require Credit Card setting on the Sell Products element, so free orders can be completed without any card entry at all.
👀 What's New? 👷 How It Works: 1. Open a dashboard widget, custom report, or the Custom Metric module and go to add a metric. 2. In the Field dropdown, select any numeric or monetary custom field (e.g., "Property Value") — it now appears alongside your standard fields. 3.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
Badges can now be issued and used to trigger follow-up actions directly through Workflows, making it easier to automate recognition and what happens next.
Anthropic and Google models are now available inside the AI Agent Action in workflows, alongside OpenAI. You can choose your provider, select a model, and control how much reasoning it applies, all from a redesigned selection interface.
Meta has discontinued the Instagram Explore Feed placement as part of their Marketing API v26 update. This upgrade means 'Instagram Explore' is no longer available as an ad placement in the campaign creation workflow.
We’re rolling out Calendar AI to make it easier for new users to go from “I need a calendar” → configured calendar → first booking.
Your SaaS customers can now switch their billing frequency — from monthly to annual, or annual to monthly — including at the same time as upgrading or downgrading their plan. This wasn't possible before.
We’ve improved Calendar Payments to clearly separate collecting a card on file from bookings where no payment is required.
Email Events now carries a unique Message ID, and you can select it as a custom value inside the Send Webhook body.
Single-select dropdown fields now have the Standard and Dynamic toggle, the same one you already use in Update Contact Field.
Both sections now list only the actions and triggers that work in the workflow you have open.
If your sub-account is on hold for a SaaS plan or rebilling and a payment card has already been added — whether you added it yourself or your agency added it for you — you'll now see that card on the billing screen and can go straight to paying, instead of being asked to add a card you already have.
If you sell SaaS plans through a sub-account, your customers' subscription details inside that sub-account now automatically update whenever they upgrade or downgrade their plan. Previously, only the subscription record behind the scenes was updated — the copy shown in your sub-account stayed on the old plan.
We've rolled out a set of enhancements to the Rentals Booking Page, Listing Detail Page, and Checkout flow — giving businesses more control over CTA labeling, making rental dates and pricing clearer throughout checkout, bringing listing descriptions inline, and refining visual and cart-state consistency across the expe…
The custom value picker now recognizes list-type values, such as order line items, Inbound Webhook lists or any collections of values. Instead of inserting the raw list, it opens a small inline form where you can choose which field to extract and how the list should appear with your preferred format.
Dynamic values inside workflow text fields now appear as chips, making dynamic values easier to distinguish from static text. You can also type '/' to quickly search for and insert a custom value directly in the text box.
We tightened two of the most-used WhatsApp surfaces: the conversation composer and WhatsApp Settings / Manage. A false "Connect WhatsApp" prompt after the 24-hour window and a Settings page that loaded blank until you refreshed are both fixed, so WhatsApp behaves correctly on first load.
Your QR codes are now just a wallet tap away! 🚀
If you move to Manual Setup and change your mind, a recommended callout in the left step panel of the Campaign details screen takes you back to Chat widget setup.
Ask AI Scheduler lets your assistant keep working when you're not in the app. Save a prompt once, pick how often it should run, and Ask AI runs it on schedule — then hands you the finished conversation the next time you open your phone.
Adding custom fields one at a time gets tedious fast — especially when you're building a long form with dozens of contact, opportunity, or custom-object fields. We've overhauled the Custom Fields sidebar in the builder to be faster, smarter, and easier on the eyes.
Google Demand Gen campaigns can now be uploaded directly to the Template Library from Ad Manager. This allows users to convert existing Demand Gen campaigns into reusable templates and replicate campaign setups across locations without rebuilding them from scratch.
Several improvements to make creating content, moderating communities, and participating in discussions faster and more intuitive.
The Update Contact Field action now includes a new Add action type for multi-select fields. You can add selections to multi-dropdown and multiple-checkbox fields without replacing values already stored on the contact.
We’ve improved validation and error handling for Google and LinkedIn campaigns in Ad Manager to make campaign publishing more reliable and easier to troubleshoot.
Events now supports Meta Pixel tracking, giving organizers visibility into how visitors move from discovering an event to completing an RSVP or ticket purchase.
HighLevel posted 45 changelog updates in August 2026: 30 new features, 18 improvements and 6 fixes. 1 mention a deprecation, removal or required action. Busiest areas: Automations (9), Calendar (6), SaaS Mode (4). Our tracking starts Aug 18, 2026, so this covers Aug 18, 2026 onward.
Instagram Explore Feed Placement Discontinued by Meta (Aug 20, 2026); SaaS Multi-Brands is Now Live (Aug 31, 2026); Introducing New Templates (Aug 29, 2026); Target Announcement Banners by Sub-account and User (Aug 28, 2026); Workflow Builder: Pick an Email Sender Domain for Each Workflow! (Aug 28, 2026).
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