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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
Call tracking now labels Facebook ad calls correctly. Before, many calls from Facebook ads showed up as "Facebook" or "Direct", so you couldn't tell which ads were driving calls. They now show as Facebook Paid.
You can now send number pool calls to several team members at once. Each person can answer on the device they prefer: web, mobile, desk phone, or their own phone number. Earlier, number pool calls couldn't be sent to specific team members' devices.
A new marketing template type that puts a live countdown clock inside the message itself, drawn by WhatsApp and ticking down in your customer's chat. The discount code sits right beneath it, ready to copy with a single tap. You set the expiry fresh on every send, so one approved template runs campaign after campaign.
Creating and editing WhatsApp templates now happens in a completely rebuilt builder with a live phone preview, so what you see while you author is what your contact actually receives.
Due to an upstream carrier migration, SMS is no longer supported on Mexico local phone numbers. To make this clear, we've added a status indicator directly in the Phone Numbers table.
Meta has discontinued the Instagram Explore Feed placement as part of their Marketing API v26 update. This upgrade means 'Instagram Explore' is no longer available as an ad placement in the campaign creation workflow.
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